How to scan parcels when loading and capture proof of delivery

Parcel control is part of the Business plan: turn it on in Settings → Parcel control. Link a parcel code to each stop — scan it on the address screen or import a file with a barcode column. Before you leave, tap Loading next to Start and scan each parcel as it goes into the van: the counter and checklist show what is still missing, and a code from another route — or from no route at all — is flagged straight away. Label too crumpled to scan? Type the code instead.

At the door, tap Done: the app asks you to scan the parcel and confirms it is the right one for this stop. If it belongs to another stop, you see which one and its address — hand it over anyway with the mismatch on record, or set parcel control to block Done until the right parcel is scanned.

Proof of delivery is included from Lite: in Settings → Proof of Delivery, choose what Done or Failed requires — photo, signature, barcode or QR, ID check, a note. The app walks you through each step, saves the proof with the time and location, syncs it to the cloud when you are online, and lets you share one PDF with the proofs of the stops you pick.